Track and open agents
On this page
Use Agents to follow each request from its initial brief through delivery, then open the delivered agent in your company workspace.
Before you begin: An active company membership. Owner and Billing can review pending requests; Members can use available delivered agents.
Find an agent#
- Open Agents.
- Search for the agent or use All, Needs attention, In progress, Delivered, or Cancelled to narrow the list.
- Select an agent name to open its details.
- Read the status and next step at the top of the page.
Owners and Billing users can follow requests and commercial details. Members see delivered agents and their workspace access, with commercial information withheld.
Understand delivery progress#
| Milestone | What it means for you |
|---|---|
| Request | Coryntas is reviewing your requirements. Respond if more information is needed. |
| Scope confirmed | The scope is agreed. Follow any invoice or other requirement shown as the next step. |
| Deployment | Coryntas is preparing the workspace and installing the agent. |
| Acceptance | Review the handover with Coryntas against the agreed criteria. |
| Delivered | The agent is delivered. Open the agent or workspace when its access link is available. |
Needs attention identifies a next action; it can include a quote, an invoice, or a review. Read the detail page to understand the specific reason. A cancelled request remains available to authorized users for their records.
Delivery progress, invoice payment, agent installation, and workspace connection are distinct. Use the next-step message rather than inferring readiness from one status alone.
Complete the next action#
- Review quote: an Owner reviews and accepts the proposed scope and terms. Follow Request an agent.
- View invoice: an Owner or Billing user checks the outstanding amount and payment instructions. Follow Invoices and payments.
- Contact support: discuss the handover or the review shown on the page with Coryntas.
- Open agent / Open workspace: continue to the delivered agent's workspace.
You should see: the relevant quotation, invoice, conversation, or workspace after selecting its action. If no action is available for your role, ask the company Owner to complete the next step.
Open a delivered agent#
- Open the delivered agent's details.
- In Workspace, choose Open agent or Open workspace.
- Sign in to the workspace if prompted.
- Confirm you are in the intended workspace and agent before starting work.
The workspace opens in a new tab. Open workspace takes you to the workspace when a direct agent link is unavailable. If delivery is complete but no access link is provided, contact Support with the agent reference.
Interpret connection updates#
Recently updated shows that the app has received a recent workspace update. Connection status unknown means it lacks a recent update; this message alone does not prove that the agent has stopped.
Try the available workspace link and record any sign-in or access error. If it remains unavailable, report the agent name, workspace, approximate time, and error through Support.
Related guides#
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